Privacy Policy

Your data, your rights -- how we handle your information

Effective:

RJL Software ("we," "us," or "our") respects your privacy. This policy describes what information we collect when you visit rjlsoftware.com ("Site"), how we use it, and your choices regarding that information. By using this Site, you agree to the practices described below.

Jump to: Collection Analytics Cookies Usage Your Rights Contact

Information We Collect

Information You Provide

We collect personal information only when you voluntarily provide it, such as when you:

  • Contact us -- Your name, email address, and message content submitted through our contact forms.
  • Place an order -- Your name and email address for order processing and license registration. Payment processing is handled entirely by PayPal; we do not collect or store credit card numbers or payment details.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar technologies:

  • Server logs -- IP address, browser type, operating system, referring URL, pages visited, and timestamps.
  • Analytics data -- Page views, session duration, navigation paths, and general usage patterns (see "Analytics Services" below).

Analytics Services

We use the following third-party analytics services to understand how visitors use our Site:

  • Google Analytics (GA4) -- Collects anonymized usage data including page views, session information, and general demographics. Google's privacy policy: policies.google.com/privacy.
  • PostHog -- Product analytics that tracks page views and user interactions. PostHog's privacy policy: posthog.com/privacy.
  • Microsoft Clarity -- Session recording and heatmap analytics to understand how visitors interact with the Site. Clarity's privacy policy: privacy.microsoft.com.

These services may use cookies and similar tracking technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising

Some pages on this Site display advertisements served by third-party advertising networks, including Google AdSense. These networks may use cookies to serve ads based on your prior visits to this Site or other websites. You can opt out of personalized advertising by visiting Google Ads Settings or the Network Advertising Initiative opt-out page.

Cookies

Cookies are small text files stored on your device by your browser. We use cookies for:

  • Site functionality -- Remembering your preferences and session state.
  • Analytics -- Understanding Site usage through the services listed above.
  • Advertising -- Serving relevant ads on pages that display advertisements.

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide support.
  • Process and fulfill orders, including license registration.
  • Improve our Site and understand usage patterns.
  • Detect and prevent spam or abuse (via our contact form protection system).

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy. Order records are retained indefinitely to support license verification and customer support. Contact form submissions are retained for a reasonable period to address your inquiry. Analytics data is retained according to each provider's default retention policies.

Data Security

We take reasonable measures to protect your personal information, including encrypted connections (HTTPS) for all Site traffic. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

This Site contains links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of analytics tracking (see "Analytics Services" above).
  • Opt out of personalized advertising (see "Advertising" above).

To exercise any of these rights, please contact us.

Software Privacy

RJL Software desktop applications do not collect personal information, transmit data to external servers, or include telemetry. The software operates entirely on your local machine.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this privacy policy or your personal data, please contact us.